Availability & Pricing

Terms & Conditions

All Orders submitted should not be deemed accepted until SM Supplies confirms in writing by an authorised representative.

In Cases of product manufacturing and/or modification of parts applied after or before the sale, the Customer shall indemnify SM Supplies against all loss, damages, costs and expenses awarded against or incurred by SM Supplies.

Note that despatch dates are not guaranteed and should not be relied upon as such. As we process your order, you will be contacted by phone or e-mail if any product turn out to be unavailable.

We try to keep our stock data as accurate as possible, when in rare cases we have wrong information on a product we will contact you and advise on the incorrect information. In terms of incorrect pricing and/or delivery date we will hold your order until we have made contact with you.

Product prices are verified as part of our picking and despatch procedure. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before despatch or cancel your order and notify you of such cancellation.

SM Supplies reserves the right, by giving notice to the Customer at any time before delivery, to increase the price of the goods to reflect any increase in the cost due to any factor beyond the control of SM Supplies (such as, without limitation, foreign exchange fluctuation, currency regulation, cost of labour, materials or other costs of manufacture), any change in delivery date, quantities or specifications for the goods which is required.

In cases that include the sale of good(s) not usually listed or held in stock (deemed as a special), SM Supplies may, at our discretion refuse return or charge a 20% handling fee to the good(s) in question.

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